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E-mail:
Phone: +1 (703) 359-8160
Fax: +1 (703) 359-8161

The quickest way to obtain support is by e-mail. You can expect a quick response, typically less than an hour, during U.S. East Coast business hours. During the evening, on weekends, and on OCS holidays, response will be slower. Support during non-business hours can be arranged with prior scheduling.

Frequently Asked Questions (FAQ)
Universal Agent Version 2

User's Guides
Universal Agent: Getting Started for Solaris and Windows

Integration Examples
Download working examples that illustrate the ease and power of both source (where application source code is available) and no-source (where application source code is NOT available) Unicenter NSM integrations.

Read a detailed description of the Roulette integration, for which application source was available.
         Download Roulette integration for Solaris
         Download Roulette integration for Windows

Read a detailed description of the ProcessInfo integration, for which application source was NOT available.
         Download ProcessInfo integration for Windows

Report a Bug
Include a description of the bug and how to reproduce it in an e-mail to .

Customer Advocate
If you have any questions regarding OCS or its products and services and are not sure who to contact, or are not satisfied in any way, please contact our Customer Advocate:

Kristen Ferretti
+1 (703) 359-8160 ext. 175

Technical Support

E-Mail:

Phone:
+1 (703) 359-8160

Fax:
+1 (703) 359-8161

Customer Advocate
 

If you have any other questions or are not satisfied in any way, contact:

  Kristen Ferretti

+1 (703) 359-8160 x175