Phone: +1 (703) 359-8160
Fax: +1 (703) 359-8161
The quickest way to obtain support is by
e-mail. You can expect a quick response, typically less than an hour,
during U.S. East Coast business hours. During the evening, on weekends, and
on OCS holidays, response will be slower.
Support during non-business hours can be arranged with prior scheduling.
Frequently Asked Questions (FAQ)
Universal Agent Version 2
Universal Agent: Getting Started for Solaris and Windows
Download working examples that illustrate the ease and power of
both source (where application source code is available) and
no-source (where application source code is NOT available)
Unicenter NSM integrations.
detailed description of the Roulette integration, for which application source was available.
Download Roulette integration for Solaris
Download Roulette integration for Windows
detailed description of the ProcessInfo integration, for which application source was NOT available.
Download ProcessInfo integration for Windows
Report a Bug
Include a description of the bug and how to reproduce it in an e-mail to
If you have any questions regarding OCS or its products and services and
are not sure who to contact, or are
not satisfied in any way, please contact our Customer Advocate:
+1 (703) 359-8160 ext. 175