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RootCause
Installing RootCause requires administrator privileges.
Previous versions of RootCause must be uninstalled first.
If installing RootCause from a downloaded ".exe" file, simply double-click or Open the file, and follow the installation instructions.
If installing from CD, it should "autoplay" when opened, but if not, simply double-click on the "setup" program and follow the installation instructions on the screen.
If something is missing, or you need a different media format, or you have any other installation or configuration problems, please contact OC Systems by internet at support@ocsystems.com or by telephone at (703)359-8160.
After you've installed RootCause, you can use your HTML browser and the Console's Help menu to view detailed information about use of the product.
The user guides for both RootCause and Aprobe are available in HTML format from the Start menu in Start->RootCause->RootCause User's Guide, on disk at %APROBE%\html\index.htm, and on the web at http://www.ocsystems.com/sup_ug_index.htm.
The RootCause user guide is available in PDF, in %APROBE%\WinRootCauseCpp.pdf.
RootCause interacts very closely with the hardware, the operating system and the compiler on your machine. Furthermore, RootCause itself requires a C compiler in order to generate probe actions. This section identifies the specific requirements in these areas. Read this carefully, and contact OC Systems if you have questions.
Any Pentium architecture that supports the required operating systems.
Approximately 50 megabytes of disk space.
At least 128 megabytes of RAM.
A display supporting 256 or more colors.
Any of:
Windows NT 4.0, SP4 or higher
Windows 2000
Windows XP
If RootCause is to be used on anything but Java, MicroSoft Visual C++ is required to install RootCause, and only applications compiled with Visual C++ may be fully traced.
The accompanying license agreement describes the terms under which RootCause may be legally used. OC Systems protects its products from illegitimate use by implementing license agreement checks in its software.
Licensed use of RootCause is checked by the software using the FLEXlm licensing system from Globetrotter Software.
RootCause is packaged as RootCause for Java and RootCause for C++. This is the user's guide for the C++ version only. The differences in features between RootCause for Java and RootCause for C++ are determined solely by the license key(s) you are issued by OC Systems.
An demonstration license is generally provided in a cover letter or e-mail message included with the software. When you purchase the product, OC Systems will request additional system-specific information, and send you license keys generated from this information.
License keys are shipped in either "decimal" or "text" format. The decimal license string can be supplied by the user when prompted during the RootCause product installation process.
Entering an empty license string will postpone the license installation, which will have to be done manually by editing the %APROBE%\licenses\license.dat file and entering either the decimal or human-readable form of the license key.
For more information on the license key installation and license management refer to the FLEXlm End-User Manual that can be found in HTML format in %APROBE%\licenses\flexuser or contact OC Systems as described in "Getting Help".